Sunsynk Acure Display Guide: Understanding Your Inverter Screen
Updated 6 September 2026 · By SolarNevs Research Desk, Dealer surveys + verified sources · 2 sources · Method ↗
Key Takeaways
- The Sunsynk Acure C1/C2 display provides real-time data on solar generation, battery status, grid interaction, and load consumption.
- The System ID (⑬) is a unique identifier essential for technical support and diagnostics.
- Internal inverter temperatures (Battery Column) turn red at 90°C and trigger automatic shutdown at 110°C for safety.
- If your AC Load Status Grid column shows incorrect readings while PV is disconnected, check the CT coil polarity.
- Any work involving internal components, wiring, or grid-protection settings requires a registered person to maintain safety and compliance.
Understanding the Acure C1/C2 Home Screen
The Sunsynk Acure C1/C2 inverter's home screen is your primary interface for monitoring your solar power system. It provides an overview of energy flow, system status, and access to detailed settings. This section explains each numbered element you will see on the display.
Element | Description |
|---|---|
① System Flow Icon | Tapping this icon opens the System Flow Chart screen, providing a visual map of how power is distributed between solar, battery, grid, and loads. |
② Smart Devices Icon | Leads to the Smart Devices screen, allowing users to interact with and monitor any connected smart devices. |
③ Information Icon | Opens the Home Page Information screen, which explains each data icon. |
④ Menu Icon | Leads to the main menu, where users can access setup options, smart features, advanced configurations, and more. |
⑤ Solar/Turbine | Shows real-time energy generation from solar panels or turbine. Tap to access the Solar/Turbine Setup screen, which includes daily, monthly, yearly, and total solar generation stats. |
⑥ AC Load | Displays the amount of power currently being used by the AC loads. Tap to access the AC Load screen for detailed usage monitoring. |
⑦ Grid | Indicates the power being drawn from or exported to the grid. Tap to access the Grid screen and view energy import/export graphs over time. |
⑧ Battery Load | Displays the real-time battery power flow. This value shows whether the battery is charging or discharging, in kilowatts. Tapping this icon opens the Li BMS (Battery Management System) screen, where users can monitor battery performance in greater detail. |
⑨ Battery % | Indicates the State of Charge (SOC) of the battery, displayed as a percentage (0–100%). Tapping this icon also leads to the BMS screen. |
⑩ Smartlynk | Displays the power directed to Smartlynk systems or EV charging. Tap to open the Smartlynk Setup screen and configure smart energy flow preferences. |
⑪ Date & Time | Displays the current system date and time in real time (e.g., 01/02/2024 – 16:53:37). |
⑫ Username | Indicates the name of the current user or administrator operating the interface (e.g., "My Name"). |
⑬ System ID | Displays the inverter’s unique system identifier (e.g., ID:0000000000), useful for system tracking, service, and diagnostics. |
Interpreting the AC Load Status Display Screen
The AC Load Status Display screen on your Acure inverter provides detailed real-time information about various power sources and loads. This screen is crucial for diagnosing issues like incorrect CT coil readings or monitoring internal temperatures.
Column | Description |
|---|---|
1. Battery Column | Displays total power from the battery, including SOC, voltage, current, and temperature. A negative value indicates discharge, while a positive value indicates charging. If the temperature sensor is disconnected, it reads 0°C. This column also displays internal temperatures from the DC transformer and AC heatsink. Values turn red at 90°C or above. Performance begins degrading at 110°C and the inverter shuts down automatically for safety. |
2. Grid Column | Shows power exchange with the grid. A positive value means importing power, and a negative value means exporting power. This column also displays frequency, voltage, current, and the CT coil value. If PV is disconnected but power is still supplied from the grid, you should check the CT coil polarity. For more information on CT coil issues, see our guide on /za/guides/fixes/sunsynk-ct-coil-wrong-readings. For details on meter vs. CT clamp readings, refer to /za/guides/systems/sunsynk-eastron-meter-vs-ct-clamp. |
3. Solar Column (MPPT 1 & 2) | Shows solar generation statistics for each Maximum Power Point Tracker (MPPT). This includes power, voltage, and current per MPPT input. |
4. Inverter Column | Displays inverter output power, frequency, voltage, and current delivered to the system. |
5. Load Column | Shows the total load power (W) and load voltage (V) drawn from the inverter. |
6. GEN Column (Generator) | Displays power output, voltage, and frequency of the connected generator, if active. |
What You Can Change Yourself, and What You Cannot
As an owner, you can safely monitor all the information displayed on your Sunsynk Acure inverter screen. This includes checking power flows, battery SOC, solar generation, and internal temperatures. You can also navigate through the menus to view historical data or access user-facing settings like timers or work modes.
However, certain actions and observations require the intervention of a registered person:
- Grid-protection settings: Any settings that affect your inverter's interaction with the national grid (Eskom or municipality) are critical for safety and compliance. Changing these without proper authorisation can invalidate your Certificate of Compliance (CoC) and connection agreement.
- Internal temperature warnings: If the Battery Column shows internal temperatures turning red (≥90°C) or approaching the automatic shutdown threshold (110°C), this indicates a serious issue that requires professional assessment.
- CT coil issues: If you suspect incorrect CT coil readings, especially if the Grid column shows power being supplied from the grid when PV is disconnected, a qualified installer should investigate and correct the wiring.
- Firmware updates: While some firmware updates may be user-installable, critical updates or troubleshooting related to firmware should be handled by a qualified technician.
Always consult a registered solar installer or electrician for any work that involves opening the inverter enclosure, modifying wiring, or adjusting grid-related parameters.
What the Published Sources Do Not Tell You
While the Sunsynk documentation provides a clear guide to the Acure C1/C2 display elements and AC Load Status screen, it primarily functions as a reference for what each item shows. The documentation does not offer specific troubleshooting steps directly from the display itself for common issues beyond checking CT coil polarity. For example, it explains that a battery temperature of 0°C means the sensor is disconnected, but does not detail the repair process. Similarly, while it highlights critical temperature thresholds, it doesn't provide guidance on what to do if these are frequently triggered, other than implying professional intervention. The display is a window into your system's operation, but not a diagnostic tool that guides you through complex repairs.
Frequently asked questions
What does the System ID on my Sunsynk Acure display do?
The System ID (e.g., ID:0000000000) is your inverter’s unique identifier. It is useful for tracking, service, and diagnostics, and an installer may ask you to read it out for support.
What do positive and negative values mean in the Acure AC Load Status Grid column?
In the Grid column, a positive value indicates that your system is importing power from the grid. A negative value means your system is exporting power to the grid.
What do the temperature readings on the Acure display indicate?
The Acure display shows internal temperatures from the DC transformer and AC heatsink. Values turn red at 90°C or above. Performance degrades at 110°C, and the inverter shuts down automatically for safety.
Why might my Acure display show 0°C for battery temperature?
If the battery temperature sensor is disconnected, the Acure display will show 0°C for the battery temperature. This indicates a sensor issue, not necessarily the actual battery temperature.
How can I access detailed solar generation statistics on my Acure inverter?
On the Acure C1/C2 home screen, tap the 'Solar/Turbine' icon (⑤). This will take you to the Solar/Turbine Setup screen, which provides daily, monthly, yearly, and total solar generation statistics.
References
- Sunsynk Support: Acure C1/C2 Home Screen — accessed 27 August 2026
- Sunsynk Support: Acure Home AC Load Status Display Screen — accessed 27 August 2026
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